Les missions du poste


Job Purpose

Ensure and/or develop the turnover of the area according to the sales objectives defined by management

Job Duties and Responsibilities

Analyse customer expectations/needs within the area, propose appropriate technical solutions, prepare costings and commercial proposals.
- Manage the processing of quotations and orders.
- Build customer loyalty and identify new customers and prospects.
- Ensure and develop a strong field presence.
- Carry out competitive intelligence (prices, technology, services...) and report relevant information.
- Perform administrative tasks related to sales activities (updating customer/prospect data, scheduling appointments, drafting reports...).
- Carry out after-sales service actions in the field, either alone or with an authorized person.
- Monitor/be informed about after-sales service processing in the area.
- Respond to customer requests (product information...).
- Represent the company during promotional events (trade fairs...).
- Participate in sales meetings.
- Report results and visit reports.
- Report market information.
- Maintain a high level of product knowledge.
- Participate in the budget-building process by establishing sales projections.

OTHER MISSIONS (non-specific to the function)
- Projects :
o Participate in transversal site or group projects

- Qualité :
o Comply with quality procedures related to the position
o Participate in continuous improvement by reporting malfunctions and proposing improvements

- HSE&S :
o Complies with the general Hygiene, Safety, Environment and Security (HSE&S) rules within the company
o Complies with HSE&S rules at the workstation and helps promote them among colleagues
o Immediatly alert if a potential HSE&S risk is detected and, if necessary, suspends the activity pending instructions and/or measures

INFORMATION(S)

This job description is not exhaustive. The employee may be required to perform additional activities. This job description may evolve according to the employee's qualifications, skills, and/or company needs.

Skills and Competencies

Knowledges :
o Significant experience in a comparable or similar position
o Knowledge of sales techniques, sales administration or customer relationship management
o Technical knowledge in hydraulics (mechanical knowledge is a plus)
o Knowledge of ERP software and MS Office Suite
o Valid category B driving license and commitment to report any loss/suspension
o Professional English is a pro

- Know-how :
o Mastery of sales techniques and methods: negotiation...
o Design of hydraulic systems
o Use of IT tools and software

- Soft-skills: active listener, reactivity, interpersonal skills, diplomacy, dynamism, autonomy, organization

Compétences requises

  • Reporting
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